How long does my order take to be delivered?
Our delivery time is 2-5 business days within Finland.

Please note that the estimated delivery time is an estimate and the time may vary due to external factors beyond our control.

Can I track my package?
Yes. When your package is sent from the warehouse, you will receive an email with a tracking link where you can follow your package.

Are your products vegan?
Yes. All our products are 100% vegan.

Are your products cruelty-free?
Yes. All our products are cruelty-free.

Can I buy your products in more places than the website?
Our products are currently only sold on our website.

What shipping options are there to choose from?
In Finland, you can choose between Posti and Postnord.

How much do I have to spend to get free shipping on my order?
65 euros.

My order has not arrived?
When your package is sent from our warehouse, you received an email with a tracking link where you can track your package. If you cannot see your package via the tracking link, please contact us here.

I have received the wrong product or a product is missing from my order, what do I do?

We apologize for this. Email our customer service here and we will help you.

I have received a faulty product, what do I do?
We apologize for this. Email our customer service here with a description of what is wrong with the product together with a picture or video showing how the product is faulty and we will help you.

I want to return an item, how do I do it?
All information on how to make a return can be found here.

How long do I have the right to return?
With us, you always have a 30-day right to return.

Does it cost to return an item?
In the event of a return, you are responsible for the return cost yourself.

My package has been damaged in transit, what do I do?
Contact our customer service here along with a picture showing how the package has been damaged and we will be happy to help you further.

My payment went through but I didn't receive an order confirmation, what do I do?
Check your trash can if it has ended up there. If it does not, please contact us here and we will help you further.

How can I see a product's ingredients?

On each product page you will find a complete list of ingredients under "Ingredients".